Customer Help

If talking to a real-life human is more your thing, you can reach our Customer Happiness Team via email (below).

Where is Hairpip made?

Hairpip is crafted in Perth, Western Australia.

Does Hairpip lather as well as liquid shampoo?

Yes, Haipip lathers beautifully to cleanse, nourish and hydrate your hair.

Will you bring out a conditioner?

Won't say nope. But once you have adjusted your hair to using Hairpip you won't need a conditioner. If you do want to use conditioner, just use your regular conditioner, with the aim of phasing it out.

How long does one block last?

There are 24 pips in each block and although each pip is designed for single-use, if you have short and/or fine hair, one pip can be used 3 to 4 times if kept dry in between uses. If you wash twice a week then one block could potentially last you just short of a year!

How long is the shelf life?

The beauty of Hairpip is it is stored cool and dry, not in a muggy wet shower recess, it also not formulated with water which is why there was no need to use preservatives. If kept dry unused pips will last years.

What is the best way to hold the pip while using?

All changes are different and this is no exception, just like a cake of soap is slipery, so is a pip. We find it easiest to hold it in the cup of your hand up in the finger section that way it is easier to control.

Can you use Hairpip on your skin?

Yes certainly, we encourage the pip to be a multitasker. Great as a shave bar and body wash. After you have lathered your hair, leave it soak in essentail oil goodness and while you wait, tackle the other parts of the body!

Get in touch

Have questions about your order, or a general enquiry?